The date of the first occurence:
Problem Severity Minor Minor Minor Minor
Which areas are at fault?
Your manager Duh I don't know
Is it plugged in? Yes No
Is it turned on? Yes No
Has it been stolen? Yes No
Have you tried to fix it yourself? Yes No
Have you made it worse? Yes No
Have you read the manual? Yes No
Are you sure you read the manual? Yes No
Are you absolutely certain you've read the manual?Yes No
Did you understand it?Yes No
If `Yes' then why can't you fix it yourself?
Is the equipment unexpectedly noisy?Yes No
If `Yes', what sort of noise?
Sandpaper A pig farting
Is there a smell of burning? Yes No
If `Yes' is the equipment on fire? Yes No
If `Yes', why are you sitting in front of it?
Is the fault repeatable? Yes No
If `no', then why are you worried about it?
If `yes', then why are you still doing that?
What were you doing (with the equipment) at the time the fault occurred?
If `nothing' explain why you were logged in.
Are you sure you aren't imagining the problem? Yes No
Do you have any independent witnesses of the problem? Yes No
Describe the problem.
Now, describe the problem accurately.
Speculate wildly about the cause of the problem.